Connecting Chizy Bot to Your Store

After completing the installation steps, Chizy AI Chatbot automatically connects to your Shopify store — no extra setup is required.

What Happens Next

• Once enabled in the Theme Editor, the chatbot will appear directly on your storefront.

• Behind the scenes, Chizy begins pulling in your product catalog and customer data securely from Shopify.

• This data is used to train and prepare your chatbot, so it can answer product questions, recommend items, and assist customers effectively.

Quick Training Process

• The training process typically takes about 15 minutes.

• During this time, Chizy learns about:

  • Your products (names, descriptions, variants, prices).

  • Store policies and customer FAQs.

  • Previous customer interactions (where available).

Test Your Chatbot

• After training completes, visit your storefront to see Chizy in action.

• Look for the chat widget (bottom corner of your site).

• Try asking questions such as:

  • “Show me your best-selling products.”

  • “Where is my order?”

  • “Do you have free shipping?”

• Your chatbot will respond instantly with accurate, store-specific answers.

✅ If you see the chatbot live and responding, congratulations — your store is now fully connected to Chizy and ready to engage customers 24/7!