> For the complete documentation index, see [llms.txt](https://docs.chizy.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chizy.io/features/core-features/multilingual-support.md).

# Multilingual support

Chizy AI Chatbot is built to help you **connect with customers worldwide** by supporting multiple languages. Whether your store serves local shoppers or an international audience, Chizy ensures smooth, natural conversations in the language your customers prefer.

#### How It Works

* Chizy automatically **detects the customer’s language** and responds accordingly.
* Supports a wide range of languages, enabling truly **global customer engagement**.
* Works seamlessly with your **store data, FAQs, and product catalog** to provide accurate answers in different languages.

#### Key Benefits

✅ **Reach Global Audiences** – Serve customers in their native language without hiring multi-language agents.\
✅ **Boost Conversions Worldwide** – Build trust and improve shopping experiences for international buyers.\
✅ **Consistent Responses** – Ensure accurate, context-aware translations that maintain your brand’s tone of voice.\
✅ **Save Time & Cost** – Automate multilingual support without the overhead of translation teams.

#### Example Use Cases

* A customer in **France** asks: *“Avez-vous la livraison gratuite ?”* → Chizy replies in French with your store’s free shipping policy.
* A shopper in **Japan** searches for a product → Chizy recommends items in Japanese, using real product data.

#### Best Practices

* Customize Chizy’s **tone of voice** to keep communication consistent across languages.
* Add **Custom Knowledge Base entries** in multiple languages for store-specific FAQs.
* Test conversations in key markets to ensure smooth customer experiences.

With **Multilingual Support**, Chizy helps you break language barriers and deliver **personalized, global customer service—24/7**.