# Multilingual support

Chizy AI Chatbot is built to help you **connect with customers worldwide** by supporting multiple languages. Whether your store serves local shoppers or an international audience, Chizy ensures smooth, natural conversations in the language your customers prefer.

#### How It Works

* Chizy automatically **detects the customer’s language** and responds accordingly.
* Supports a wide range of languages, enabling truly **global customer engagement**.
* Works seamlessly with your **store data, FAQs, and product catalog** to provide accurate answers in different languages.

#### Key Benefits

✅ **Reach Global Audiences** – Serve customers in their native language without hiring multi-language agents.\
✅ **Boost Conversions Worldwide** – Build trust and improve shopping experiences for international buyers.\
✅ **Consistent Responses** – Ensure accurate, context-aware translations that maintain your brand’s tone of voice.\
✅ **Save Time & Cost** – Automate multilingual support without the overhead of translation teams.

#### Example Use Cases

* A customer in **France** asks: *“Avez-vous la livraison gratuite ?”* → Chizy replies in French with your store’s free shipping policy.
* A shopper in **Japan** searches for a product → Chizy recommends items in Japanese, using real product data.

#### Best Practices

* Customize Chizy’s **tone of voice** to keep communication consistent across languages.
* Add **Custom Knowledge Base entries** in multiple languages for store-specific FAQs.
* Test conversations in key markets to ensure smooth customer experiences.

With **Multilingual Support**, Chizy helps you break language barriers and deliver **personalized, global customer service—24/7**.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.chizy.io/features/core-features/multilingual-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.