Understanding your customers is key to growing your business. That’s why we’re building Analytics & Insights—a powerful dashboard that helps you track performance, customer behavior, and conversation trends.
What You’ll Be Able to See
Conversation Analytics
Track how many chats are happening, average response times, and customer satisfaction levels.
Product Performance
Discover which products get the most engagement and recommendations through Chizy.
Customer Insights
View trends in customer questions, buying behavior, and preferences.
Bot Effectiveness
Measure how often your AI chatbot resolves queries without human intervention.
Why It Matters
With Analytics & Insights, you’ll make data-driven decisions—from improving chatbot responses to optimizing product recommendations and marketing strategies.
🚧 Status: Coming Soon
Our team is currently developing this feature, and it will be released in upcoming updates. Soon, you’ll have all the data you need, right inside Chizy.
