Analytics & Insights

Smarter Decisions with Data

Understanding your customers is key to growing your business. That’s why we’re building Analytics & Insights—a powerful dashboard that helps you track performance, customer behavior, and conversation trends.

📊 What You’ll Be Able to See

• Conversation Analytics Track how many chats are happening, average response times, and customer satisfaction levels.

• Product Performance Discover which products get the most engagement and recommendations through Chizy.

• Customer Insights View trends in customer questions, buying behavior, and preferences.

• Bot Effectiveness Measure how often your AI chatbot resolves queries without human intervention.

🎯 Why It Matters

With Analytics & Insights, you’ll make data-driven decisions—from improving chatbot responses to optimizing product recommendations and marketing strategies.

🚧 Status: Coming Soon

Our team is currently developing this feature, and it will be released in upcoming updates. Soon, you’ll have all the data you need, right inside Chizy.