Creating Custom Workflows

Automate Conversations Your Way

Chizy is building Custom Workflows to give you full control over how your AI chatbot responds in different scenarios. Instead of one-size-fits-all replies, you’ll be able to design structured flows tailored to your business needs.

✨ What You’ll Be Able to Do

• Define Rules & Triggers Set conditions based on customer behavior, purchase history, or conversation context.

• Branching Logic Guide conversations with "if-this-then-that" logic for more personalized and dynamic replies.

• Task Automation Automate common actions like sending follow-up messages, offering discounts, or escalating tickets.

• Team Handoff Create workflows that smoothly transfer a customer to a human agent when needed.

🚧 Status: In Progress

We’re actively working on bringing Custom Workflows to life. This feature will be available in future updates, designed to be intuitive, flexible, and powerful.

Stay tuned for release announcements!