Thank you for choosing Chizy AI Chatbot. We’re committed to helping you succeed, and we understand that sometimes things don’t go as planned. Here’s how we handle refunds:
We currently offer a 100% free plan, including training tokens, so no payment is required to use Chizy. At this time:
No payments are processed, so there’s nothing to refund.
We may introduce paid plans and pricing tiers in the future, but for now, all features are free and fully accessible.
While our current offering remains free, we plan to launch paid tiers in the future. For paid plans, any refund policy will include:
A trial period or satisfaction guarantee, allowing refunds within a limited timeframe after purchase.
Refund eligibility in cases of technical issues that cannot be resolved.
Clear guidance on how to request a refund and expected processing times.
We’re committed to making future billing transparent and fair—detailed terms will be added when paid plans go live.
We want every Shopify store owner to experience Chizy’s potential without risk or cost. By keeping the app free right now, you can:
Explore features without worry
Provide feedback that helps us improve
Access full functionality with no financial commitment
When paid plans are introduced, we’ll make it easy to request refunds:
Please reach out via In-app Support or email us at [email protected].
Include relevant details, such as purchase date, plan name, and issue encountered.
We aim to respond to all refund inquiries within 2 business days.
Payments Required
None
Yes
Refunds Available
N/A — No payments made
Yes — according to specific terms
How to Request
Not applicable
Via support channels (details to follow)
Processing Time
Not applicable
Typically within 2 business days
Chizy is completely free to use—no charges, no trial periods, no hidden fees. When we roll out paid plans, we’ll accompany them with a fair and transparent refund policy. Until then, enjoy Chizy worry-free and reach out anytime for support or questions.
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