For the complete documentation index, see llms.txt. This page is also available as Markdown.
Order tracking & FAQs
With Chizy AI Chatbot, customers can quickly track their orders and get instant answers to common questions—right inside the chat window.
Order Tracking Made Simple
Customers enter their Order Number directly in the chat.
Chizy instantly retrieves the order status from your Shopify store.
Updates such as “Order Confirmed,” “Shipped,” or “Delivered” are displayed in real-time.
No need for manual lookups—your customers get the information they need instantly.
Smart FAQs
In addition to order tracking, Chizy can answer frequently asked questions automatically, such as:
“Do you offer free shipping?”
“How long does delivery take?”
“What payment methods do you accept?”
With Order Tracking & FAQs, Chizy becomes your customers’ first point of contact—helping them stay informed while saving your support team valuable time.
