AI-powered conversations

Chizy AI Chatbot doesn’t just chat — it learns and responds intelligently to your customers. With every interaction, it delivers accurate, personalized, and instant support that feels human-like.

Key Highlights:

• Smart Conversation Handling Chizy automatically understands customer questions and provides relevant answers based on your store’s products, policies, and data.

• Conversation History All chats are saved under the Conversations tab, where you can review, filter, and search through past interactions.

  • Conversations will be recorded, tagged based on their content, and summarized for learning purposes and presentation to the store owner.

• AI-Generated Summaries After each conversation, Chizy provides a smart summary (available within 30 minutes after the chat ends) so you can quickly grasp customer needs without reading full transcripts.

• Customer Information Capture Collects customer emails or contact details during chats (either through pre-chat survey questions, sign-ins or in-chat content), allowing you to follow up and improve your customer relationships.

• Continuous Learning The more your customers interact, the smarter Chizy becomes — refining responses and delivering better support over time.

Why It Matters

AI-powered conversations mean fewer missed opportunities, faster resolutions, and more engaged customers — all while reducing the workload for your support team.