Connect Chizy to your store

After completing the installation steps, Chizy AI Chatbot automatically connects to your Shopify store — no extra setup is required.

What Happens after your Installation

• Once enabled in the Theme Editor, the chatbot will appear directly on your storefront.

• Behind the scenes, Chizy begins pulling in your product catalog and customer data securely from Shopify.

• This data is used to train and prepare your chatbot, so it can answer product questions, recommend items, and assist customers effectively.

• Quick Training Process:

  • The training process typically takes just a few seconds.

  • The Advanced Training Process might take a bit longer (up to 10 minutes if you have ~5000 products) but it will significantly enhance the BOT's accuracy.

  • During this time, Chizy learns about:

    • Product catalog: names, descriptions, variants, and prices

    • Collections and categories

    • Store policies and pages

    • Customer information

Test Your Chatbot

• After training completes, visit your storefront to see Chizy in action.

• Look for the chat widget (bottom corner of your site).

• Try asking questions such as:

  • “Show me your best-selling products.”

  • “Where is my order?”

  • “Do you have free shipping?”

• Your chatbot will respond instantly with accurate, store-specific answers.

✅ If you see the chatbot live and responding, congratulations — your store is now fully connected to Chizy and ready to engage customers 24/7!