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Add Chizy to a non-Shopify website

Run a headless storefront, a separate landing page, or any site outside your Shopify theme? You can add the Chizy chat widget there too, using a small code snippet — so the same AI assistant helps shoppers wherever they land.

Available on the Growth plan and above. If you're on a lower plan, upgrade from Settings → Pricing to unlock website integration.

Who needs this

Use this only if you want to add Chizy to a headless site or a non-Shopify page. For your regular Shopify Online Store theme, Chizy is already available through App Embed — you don't need this.

Step 1: Add the Chizy chat widget to your page

  1. In your Shopify admin, open Chizy and go to Advanced Features → Integrations.

  2. On the Website integration card, click Manage.

  3. Copy the code snippet shown under Step 1: Add Chizy Chat to Your Store.

  4. Paste it into your website's HTML, just before the closing </body> tag.

That's it — the chat widget will appear on your page.

Advanced Features → Integrations, with the Website integration card and its Manage button

Step 2: Set your price format

Because this page isn't a Shopify store, Chizy doesn't automatically know your currency or how you display prices. Set them once so product prices show correctly in chat.

  1. In the same Website integration window, copy the code under Step 2: Set Up Product Price Format.

  2. Update the two values to match your store:

    • CHIZY_SHOP_CURRENCY — your store's currency code (for example, USD, INR, SGD).

    • CHIZY_MONEY_FORMAT — the price format your storefront uses (for example, ${{amount}}).

  3. Paste the updated code into Chizy → Appearance → Advanced → Custom JS and save.

For example, for Indian pricing, replace USD with INR and $ with Rs. For Singapore pricing, replace USD with SGD and $ with S$.

The Website integration Manage window showing the embed snippet and price-format code

Good to know

  • Product recommendations work; add to cart doesn't. On a non-Shopify page, customers can chat, get answers, and tap View Details on recommended products — but Add to Cart isn't available, since there's no Shopify cart on that page.

  • Your plan controls access. If you downgrade below Growth, the widget stops appearing on your non-Shopify pages. Your chat widget on your Shopify storefront is unaffected.

Need a hand?

Open the Website integration window and click Contact support, or reach out to the Chizy team — we're happy to help you get the snippet in place.

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