> For the complete documentation index, see [llms.txt](https://docs.chizy.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chizy.io/readme.md).

# Welcome to Chizy AI Chatbot

Thank you for choosing **Chizy AI Chatbot** — your AI-powered assistant built to deliver **faster support, better conversations, and higher sales** on Shopify.

Running an online store often means repeating the same answers about **orders, shipping, and returns**. Chizy automates those interactions so you can focus on growing your business — not managing repetitive support.

This guide will help you:

* Set up and launch your chatbot in minutes
* Customize its look, tone, and responses
* Train it with your products and policies
* Make the most of Chizy’s AI features to enhance customer engagement

Chizy makes support effortless — and your customers happier.

***

#### **Key Features**

<table data-header-hidden><thead><tr><th width="252.9427490234375">Feature</th><th width="205.7496337890625">What It Does</th><th>How It Helps You</th></tr></thead><tbody><tr><td><strong>Feature</strong></td><td><strong>What It Does</strong></td><td><strong>How It Helps You</strong></td></tr><tr><td><ol><li><a href="/pages/mFpjnQaUDY2rf5nwf1Ep"><strong>AI-powered conversations</strong></a></li></ol></td><td>Real-time, human-like chat that adapts to your brand voice.</td><td>Provides instant, on-brand customer support 24/7.</td></tr><tr><td><ol start="2"><li><a href="/pages/i1XAoPApTEgiPF0mxVZX"><strong>Product recommendations</strong></a></li></ol></td><td>Personalized, sales-driven suggestions in chat.</td><td>Boosts conversions and average order value effortlessly.</td></tr><tr><td><ol start="3"><li><a href="/pages/MRXXkSGLf2FLxqJFAgJz"><strong>Order tracking &#x26; FAQs</strong></a></li></ol></td><td>Automates answers about orders, shipping, and returns.</td><td>Saves time and improves post-purchase satisfaction.</td></tr><tr><td><ol start="4"><li><a href="/pages/AWs5bVky2FTwX2Kv7qQq"><strong>Multilingual support</strong></a></li></ol></td><td>Chats fluently in 100+ languages.</td><td>Expands your reach and supports global customers.</td></tr><tr><td><ol start="5"><li><a href="/pages/1EYdiPizhNzcqWkZZ09W"><strong>Analytics &#x26; Insights</strong></a></li></ol><p><strong>(developing)</strong></p></td><td>Monitors chatbot performance and customer interactions.</td><td>Gives data-driven insights to optimize engagement and sales.</td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.chizy.io/readme.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.